Home > FAQ

  • What size cars D7 can apply for?

    Maximum car wash size: W2300×H2100mm, no length limit.

  • How to find a good place to install a car washing machine?

    We can provide an artwork of space needed and installation process.

  • Why your machine control system is PCL, others’ are MCU ? What is different?

    PCL technical is more advanced, performance is much more stability, easier to maintain, and the important is life time is much longer than MCU.

  • How to start the car washing business?

    Shinewash will provide a full set of solution from starting business to long time investment.

  • How about the warranty time and sales-after service?

    Our machine warranty time: 3 years ( 100,000 times ), in warranty time, if the machine have any question, we could provide the parts free of charge.

  • How do you ship car washing machines?

    We will ship to you by SKD parts.

  • How to install the machine? And how to do daily maintenance?

    We could provide the installation drawing and guided installation video.
    We could provide the maintenance manual to you.

  • What is leading time of D7 tunnel car wash machine?

    If customer requires same as China standard three phase industry voltage 380V/50Hz, we can provide fast delivery within 3-7 days, if different with China standard, the delivery schedule will prolong 15-20 days.

  • What about the foundation? How long will it take?

    We could provide the drawing of the foundation, it needs around 5 days.

  • What’s the warranty of D7 tunnel car washing machine?

    We offer 3 years extended warranty for complete machine, all spare parts included, within warranty period, if any parts break down, we will compensate new parts at free charge, but warranty doesn’t cover courier expense.

  • What is the delivery time?

    Our lead time is 10-15 days once get the advanced payment , according to which type you need.

  • How to become a distributor?

    * We don’t have special condition for a conventional distributor without exclusive right.
    * If you want to apply for exclusive dealership in your country or region, the first step you need to purchase a demo machine to show customers there, and we need to make an agreement with an annual MOQ.

  • Can I put my brand name on machine instead of your brand name?

    Yes, we could stick your brand name on the machines according to your request.

  • How to make installation and after sale service of Shinewash?

    * If there’s an exclusive distributor available in your region, you need to buy from distributor and distributor will support your installation, training and after sale service.
    * If a distributor can’t be found in your region, we can dispatch technician to support your installation and training, but the traveling expense should be on customer’s account, this will include visa cost, air tickets cost, hotel with restaurant cost, and customer need to pay for technician salary USD100/day.

  • Can the color and appearance be customized?

    Yes, of course, they could be customized, just tell me what color you need, and the drawing of the appearance, we could do according to your request.

  • What’s power supply required for running D7 tunnel car washing machine?

    D7 car wash machines require 3 phase industry power supply, in China the standard is 380V/50Hz, if customer require different voltage or frequency, we have to customize motors from Siemens company, and change accordingly fans, low-voltage electrical cables, control units, etc.

  • What types car wash machines can you produce?

    We can produce the rollover car wash machine, tunnel car wash machine, touchless car wash machine. Besides, could be customized according to you request.

  • What should I do with some emergency situations with the car washing machine?

    The car washing machine has fast stop function button and also has remote control function.

  • How about the air drying result?

    Uses design of air fluid mechanics principle to achieve long-distance high-pressure air cylinder, can reach 95% drying result, the stability with safety are much more better than the profiling air drying in brush wash machine.

  • Are you car wash machine trader or manufacturer?

    Yes, we are the car wash machines manufacturer in china. Our brand is Shinewash. So we have the competitive price, and could provide the spare parts at any time.

  • How do I earn money by investing car washing business?

    The car washing machine will have a financial system to check the orders and earnings everyday.

  • What’s time cost for complete full wash of D7 tunnel car washing machine?

    D7 complete full wash with high pressure water spray, wax, foam and air drying totally cost about 1-3 mins.

  • Do I need to hire people to operate the car washing machines?

    No need.Shinewash car washing machine is totally unattended and touchless.

  • How about your company products installation and training?

    ●Installation And Training:
    ①Remote installation service: We arrange engineers to assemble a machine of the same model on site in China, and synchronously guide video communication with foreign customers in real time.
    ②USD 50 / day / one engineer(about 7-10 days’ Installation & training) Customer need to afford round trip air ticket, visa, hotel for 2 engineers.
    ③Including all the on-ground installation & training fee within 3 months if the order quantities more than 10 sets once time.

Home Tel Mail Inquiry